ITSM
…ir internal customers with unprecedented results. ITSM can be complex, but at the core it is not complicated – ITSM is about aligning the right people, the process and the right technology: People: From the leadership team to the developers, everyone needs to understand, own and agree on the vision,…
…lementation of test instance, etc. 4. Choose your ITSM solution When choosing an ITSM tool, it is important to focus on the features which are the most critical for your business needs. The better ITSM tools on the market are rich in functionality, however this can make it hard to stay focused on wha…