Editing a closed issue in JIRA


Posted by
Romain BEAUVOIS

August 16, 2016

Have you ever wondered if editing a closed issue in JIRA is possible? Obviously I don’t recommend granting editing permission on a closed issue to everyone, but you can give JIRA administrators the right to do this.

Here I’ll highlight two options that could be used to facilitate editing a close issue in JIRA:

  • Use the workflow properties feature to add specific behaviours to a status.
  • Create a self-transition with a screen to edit the desired fields.

Step-by-step

Option one: Set workflow properties

  • As an administrator, edit the workflow and select the closed status. Then on the right hand side pop-up, open the properties.

Sans titre

 

  • Add the following properties:

jira.issue.editable=true: means that the issue will be editable when in this status.

jira.permission.edit.group=jira-administrators: means that only users belonging to this specific group have editing permission.

Capture

 

  • Once properties are set, publish the workflow to apply the modifications (and associate it with the scheme if needed).

Now let’s see the new behaviour…

When logged in as a JIRA user, you can only see the closed issue, and cannot edit it:

CaptureUser

 

When logged in as a JIRA administrator, you can now edit the issue!

Captureadmin

 

Option two: create a dedicated self-transition

  • As an administrator, edit the workflow and create a self-transition on the ‘Closed’ status. Add a transition screen with the fields you want to be able to modify.

Captureadmin

 

  • Add a condition to the transition: “Only users in groups jira-administrators can execute this transaction“.

Capture

Now let’s see the new behaviour…

When logged in as a JIRA user, you can only see the closed issue and cannot edit it:

CaptureUser

 

When logged in as a JIRA Administrator, then you can edit the issue!

Captureadmin

 


 

And that’s how to give permissions to make editing a closed issue in JIRA a breeze! I hope this will help you – if you have any questions, drop me a comment below.