Is ‘good’ good enough?
We’ve all heard the old adage ‘if it aint broke, don’t fix it’, and this sentiment certainly has some merit. After all, life’s too short to needlessly worry about things that aren’t important, right?
Well, we think there’s a bit more to it than that – especially when it comes to your Atlassian stack. If you’re of the ‘if it aint broke’ school of thinking, you might assume that as long as your tools are ticking along nicely, there’s no need to worry about them. But have you considered whether they are fully addressing your needs, if you’re getting maximum value from your investment or if there are ways to optimise your Atlasssian stack?
Your JIRA Software, JIRA Service Desk Confluence or Bitbucket instance is just like anything else – it needs care and attention in order to function at its very best. But how often do you get your head under the bonnet and make sure everything’s in good working order?
Or maybe you’re more of a pragmatist. Your Atlassian tools are empowering your team to be more productive, but you’ve identified an inefficiency that you want to get to the bottom of before it becomes a real issue.
In either case, we think we’ve got the answer.
Time for a check up
A Valiantys health check gives you expert support and insight to make sure you’re getting the most out of your JIRA, Confluence or Bitbucket instance – as well as troubleshooting potential problems down the line.
By closely analysing and evaluating the performance of your Atlassian stack, our health check helps identify areas where your tools aren’t performing quite as well as they could be – and recommends how to to fix it.
Who’s it for?
Regardless of what you use your Atlassian tools for, there are all kinds of reasons you might consider a health check.
Here’s a example of the concerns our customers have come to us with:
- I feel like we’re not full optimising our tools
- Our business is growing, and our tools need to scale with us
- We’re experiencing some performance issues and need to get rid of them
- We’re due an Atlassian upgrade and need to make sure we’re ready
Put simply, a health check is a one-stop-shop in ensuring that your yools are meeting all of your needs, enabling you to optimise your Atlasssian stack, manage tasks more effectively and speed through your workload.
The nitty gritty
Yet while the premise of our health check might be simple, our approach is anything but. Our comprehensive audit closely reviews every technical and functional aspect of your instance to highlight any performance roadblocks. This includes:
- Technical architecture – your server sizing, software versions, hardware and integration points
- Configuration – your tools, customisations and any third party add-ons
- Performance – your CPU, memory usage and error logs
We also talk to stakeholders across your organisation to get a 360-degree view of how your instance is performing and where any pain points are.
But it’s next that we really show off – our custom-designed analysis tool then crunches your data to show exactly how and when your stack is used, pinpointing where action is required.
Oh, and because we don’t like wasting time on stuff that doesn’t matter, our recommendations are always delivered in order of priority, so you know what needs to be done to get results. We also recommend best practices for you team to follow moving forward.
Maximum benefit to your business
There’s a stack of reasons why a health check can benefit your team. Aside from the peace of mind of knowing that you’re putting your implementation to the best possible use, a bespoke health check means you can define a roadmap for future success. And that comes with host of benefits:
- Better performance and optimisation of users (and often reduced license fees!)
- Next level performance and user adoption, fuelling greater productivity
- A reduction in operational risks by ensuring your platform is continually aligned with best practices
- A clear idea of where you’re going – and what you need to do to stay on track
Think it might be time for a check up?